What will shipping cost me? The quickest way to find your shipping options is to place an item in your cart and go to your shopping cart. All of your shipping options will be listed below your cart.
Exchanges
We accept exchanges on merchandise within 30 days of delivery. Please follow these instructions for a hassle-free exchange:
1) Send the merchandise in a protected manner so that it reaches us before 30 days of receipt. Please also include a note with your order number, name and item you would like to exchange for. Please insure your package as we will not be able to give credit for items not received.
2) To qualify for an exchange, items must be sent back in new, unused condition in their original packaging.
Send the item(s) to:
A T Enterprises
c/o Dept E
P.O. Box 128
Kodak, TN 37764
3a) **Preferred Method - Easiest - Please place another order for the item you desire to exchange for and we will refund your item when received.
3b) Include a check/Money Order in USD to Auntie's Treasures for the shipping option that you would like your exchange (minimum $4.99) sent back to you by and for the difference if the item you would like to exchange for is more than your original returned item. FREE SHIPPING IS NOT ALLOWED ON EXCHANGES.
Returns
30 Day Hassle Free Returns (Non Wholesale Orders)
November 15-December 14 Place a note in the order that the items are "Christmas Gifts" and the items will be returnable til Jan 15
| Discount/1st Class Mail (Returned Order Nonrefundable Charges) | Base Shipping/Handling Charge On Orders Below $200 | Shipping/Handling Charge On Orders Over $200 |
| USA/APO/Protectorates | $4.99 | Base + (Order Total/100) |
| Canada | $7.99 | Base + (Order Total/100) |
| International | $9.99 | Base + (Order Total/100) |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | $14.99 | Base + (Order Total/100) |
| Priority Mail (Returned Order Nonrefundable Charges) | Base Shipping/Handling Charge On Orders Below $200 | Shipping/Handling Charge On Orders Over $200 |
| USA/APO/Protectorates | $8.99 | Base + (Order Total/100) |
| Canada | $19.99 | Base + (Order Total/100) |
| International | $24.99 | Base + (Order Total/100) |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A | N/A |
| Express Mail (Returned Order Nonrefundable Charges) | Base Shipping/Handling Charge On Orders Below $200 | Shipping/Handling Charge On Orders Over $200 |
| USA/APO/Protectorates | $25.99 | Base + (Order Total/100) |
| Canada | $28.99 | Base + (Order Total/100) |
| International | $32.99 | Base + (Order Total/100) |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A | N/A |
| Special Shipping Options - Non-USPS Shipper (Returned Order Nonrefundable Charges) | Base Shipping/Handling Charge | |
| USA/APO/Protectorates | The greater of the amount we charged you or our cost + $5 | |
| Canada | The greater of the amount we charged you or our cost + $5 | |
| International | The greater of the amount we charged you or our cost + $5 | |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A |
We accept returns for merchandise within 30 days of delivery. Please follow these instructions for a hassle-free return:
1. Send the merchandise in a protected manner (boxed) so that it reaches us before 30 days of receipt. Please also include a note with your order number, name and reason for the return.
Send the item(s) to:
A T Enterprises
c/o Dept R
P.O. Box 128
Kodak, TN 37764
2. We process refunds within 10 business days of receiving the merchandise. Please note if the return causes your order to fall below a special sale offer such as free shipping then the shipping cost will be added to your order. S&H fees are not refundable. No refunds or reimbursements will be made towards the cost of shipping returned merchandise back to us. Any damage or defect claims must be made within 7 days of delivery.
To qualify for a return or defect claim, items must be sent back in new, unused condition in their original packaging.
Items returned after 30 days are subject to a 30% restocking fee. We reserve the right to not accept returns after 30 days of delivery at our discretion. Items listed as non-returnable (gift boxes,finger/toe sizers,grab bags) will not be given refunds.
Special return requirements may be made on bulk purchases of single items.
To qualify for an exchange items must be sent back in new, unused condition in their original packaging.
10 Day Returns (Wholesale Orders)
We accept returns for merchandise within 10 days of delivery. Please follow these instructions for a returns:
1. Please contact us to be sure your order will qualify to be returned.
2. Send the merchandise in a protected manner so that it reaches us before 10 days of receipt. Please also include a note with your order number, name and reason for the return.
Send the item(s) to:
A T Enterprises
c/o Dept WR
P.O. Box 128
Kodak, TN 37764
3. We process refunds within 10 business days of receiving the merchandise. Please note if the return causes your order to fall below a special sale offer such as free shipping then the shipping cost will be added to your order. S&H fees are not refundable. No refunds or reimbursements will be made towards the cost of shipping returned merchandise back to us. Any damage or defect claims must be made within 5 days of delivery.
To qualify for a return or defect claim, items must be sent back in new, unused condition in their original packaging.
Items returned after 10 days are subject to a 30% restocking fee. We reserve the right to not accept returns after 10 days of delivery at our discretion. Items listed as non-returnable (gift boxes,finger/toe sizers,grab bags) will not be given refunds.
To qualify for an exchange items must be sent back in new, unused condition in their original packaging.
Special return requirements may be made on bulk purchases of single items.
Shipping Options and Charges
**Orders using our free Discount Shipping may take up to 10 days before shipping in some situations.
**Shipping typically occurs the same business day if ordered before 11:30am EST, afterwards shipping occurs on the next business day. If you choose Priority or Express shipping please leave a way for us to contact you in case there are any problems.
**We recommend Shipping insurance and order tracking be choosen at checkout for your package.
**For International Orders:: Our shipping prices do not include any customs, duties, VAT or sales taxes that your country may charge.
**Guaranteed payment orders first class and above will typically ship the same or following business day (Paypal and Credit Cards). Large orders may be confirmed before they are shipped.
**NonGuaranteed payments will ship after payment has gone through (PayPal eCheck, Check and Money Order,Western Union).
Shipments Within The USA, APO And Protectorates
| Discount Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| USA/APO/Protectorates (Please consider Insurance) | 8-14 Days *** | Discount may vary based on order size ($4.99 charged for S/H on returns) |
| 1st Class Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| USA/APO/Protectorates (Please consider Insurance) | 4-6 Days *** | $4.99 |
| Priority Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| USA/APO/Protectorates (Please consider Insurance) | 2-4 Days *** | $8.99 |
| Express Mail (Includes Insurance And Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| USA/APO/Protectorates (Please consider Insurance) | 1-2 Days *** | $25.99 ($35.99 2 days before Holidays per USPS Holiday Delivery Fee) |
***Shipments out of the 48 Contiguous States may be a little longer
Shipments Outside Of The USA
| Discount Intl. Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| Canada (Please consider Insurance) | 8-15 Days ** | Discount may vary based on order size ($7.99 charged for S/H on returns) |
| International (Please consider Insurance) | 8-15 Days ** | Discount may vary based on order size ($9.99 charged for S/H on returns) |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A | N/A |
**Please do not choose this shipping option unless you are willing to wait 2 weeks for your order to ship.
| 1st Class Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| Canada (Please consider Insurance) | 8-15 Days | $7.99 |
| International (Please consider Insurance) | 8-15 Days | $9.99 |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant (Partially Insured) | 10-15 Days | $14.99 |
| Priority Mail (Without Insurance or Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| Canada (Please consider Insurance) | 5-10 Days | $19.99 |
| International (Please consider Insurance) | 5-10 Days | $24.99 |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A | N/A |
| Express Mail (Includes Insurance And Tracking) | Typical Delivery Period | Shipping and Handling Charge |
| Canada | 4-8 Days | $28.99 |
| International | 4-8 Days | $32.99 |
| Greece, Bermuda, Guatemala, Italy, Netherlands Ant | N/A | N/A |
INTERNATIONAL COUNTRIES FULL SERVICE - Aruba, Australia, Bahamas, Belgium, Denmark, Finland, France (Bijoux Argentés Sterling), Germany (Silberne Sterlingschmucksachen), Guyana, Hong Kong, Hungary, Ireland, Iceland, Israel, Jamaica, Japan (純銀製の宝石類), Mexico (Joyería De plata Esterlina), Netherlands, New Zealand, Norway, Romania, Singapore, Slovenia, South Africa, Spain (Joyería De plata Esterlina), Sweden, Switzerland, Thailand and the United Kingdom (Sterling Silver Jewellery).
Our shipping prices do not include any customs duties, VAT or sales taxes that your country may charge.
Please be aware that your country's postal system may charge $4-$8 for a customs clearance fee. Also, your country's customs service may impose duties and VAT taxes on your order. Please check with your country's customs website to determine what fee's may be imposed on your order.
Australian Customs Service - No Duty and Taxes on orders under $1,000. Unknown if postal clearance fee exists.
Canadian Customs Service - Charged on orders over $20 CAD. Goods and Service Tax (GST) 7% after customs and duties have been applied. Provincial Sales Tax (PST) or Quebec Sales Tax (QST). All taxes totalling around 15%. We believe these are your standard taxes that you pay when you buy within Canada. Customs brokers fee of $5 for Registered Airmail and $8 for Priority Post. http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html
Japan Customs Service ¥4,500 customs clearance fee. Unknown duty fee and tax fee.
United Kingdom Customs Service- VAT payable on gifts over £36. EU customs duty payable if duty (3.5% of order) is £7 and over. England customs duty payable if items value is £18 and over.
Sales Tax
All orders within the state of Tennessee will have sales tax collected at the rate of 9.75%
