All orders within the state of Texas will have sales tax collected at the rate of 8.25%. We currently do not collect sales taxes for any other state or VAT for any other country.
**Returns involving all items being returned or item order total below the free shipping threshold using our free Discount Shipping will be charged First Class mail shipping charges.
**Orders using our free Discount Shipping may take up to 10 days before shipping in some situations.
**Shipping for First Class, Priority and Express mail typically occurs the same business day if ordered before 10:30am CST, afterwards shipping occurs on the next business day. In case you need your order to ship out the same day after 10:30am CST please contact us by phone. If you choose Priority or Express shipping please leave a way for us to contact you in case there are any problems.
**We recommend Shipping insurance and order tracking be choosen at checkout for your package.
**For International Orders:: Our shipping prices do not include any customs, duties, VAT or sales taxes that your country may charge.
**Guaranteed payment orders First class and above will typically ship the same or following business day (Paypal and Credit Cards). Large orders may be confirmed before they are shipped.
**NonGuaranteed payments will ship after payment has gone through (PayPal eCheck, Check and Money Order,Western Union).
What will shipping cost me? The quickest way to find your shipping options is to place an item in your cart and go to your shopping cart. All of your shipping options will be listed below your cart.
Please contact us by email for instructions on exchanges. We currently only do exchanges for like items at the same price. For exchanges we require the return shipping be paid.
Special Holiday and Christmas Returns
Beginning November 10 we allow Christmas and Holiday orders to be postmarked by January 5th for returns without a restocking fee. Items purchased after December 5th have our regular 30 day hassle free return.
30 Day Hassle Free Returns
We accept returns for merchandise within 30 days of delivery. Please follow these instructions for a hassle-free return:
1. Send the merchandise in a protected manner (boxed) so that it reaches us before 30 days of receipt. Please also include a note with your order number, name and reason for the return. Please insure your package or get package tracking to ensure that the package has arrived successfully as we will not be able to give credit for items not received.
Send the item(s) to:
A T Enterprises
3318 Hwy 365 #276
Nederland, TX 77627
2. We process refunds within 10 business days of receiving the merchandise. Please note if the return causes your order to fall below a special sale offer such as free shipping then the shipping cost will be added to your order. S&H fees are not refundable. No refunds or reimbursements will be made towards the cost of shipping returned merchandise back to us. Any damage or defect claims must be made within 7 days of delivery.
To qualify for a return or defect claim, items must be sent back in new, unused condition in their original packaging.
Items returned after 30 days are subject to a 30% restocking fee. We reserve the right to not accept returns after 30 days of delivery at our discretion. Items listed as non-returnable (gift boxes,finger/toe sizers,grab bags) will not be given refunds.
Special return requirements may be made on bulk purchases of single items.
To qualify for a return, items must be sent back in new, unused condition in their original packaging.
INTERNATIONAL COUNTRIES FULL SERVICE - Aruba, Australia, Bahamas, Belgium, Denmark, Finland, France (Bijoux Argentés Sterling), Germany (Silberne Sterlingschmucksachen), Guyana, Hong Kong, Hungary, Ireland, Iceland, Israel, Jamaica, Japan (純銀製の宝石類), Mexico (Joyería De plata Esterlina), Netherlands, New Zealand, Norway, Romania, Singapore, Slovenia, South Africa, Spain (Joyería De plata Esterlina), Sweden, Switzerland, Thailand and the United Kingdom (Sterling Silver Jewellery).
Our shipping prices do not include any customs duties, VAT or sales taxes that your country may charge.
Please be aware that your country's postal system may charge $4-$8 for a customs clearance fee. Also, your country's customs service may impose duties and VAT taxes on your order. Please check with your country's customs website to determine what fee's may be imposed on your order.
Australian Customs Service - No Duty and Taxes on orders under $1,000. Unknown if postal clearance fee exists.
Canadian Customs Service - Charged on orders over $20 CAD. Goods and Service Tax (GST) 7% after customs and duties have been applied. Provincial Sales Tax (PST) or Quebec Sales Tax (QST). All taxes totalling around 15%. We believe these are your standard taxes that you pay when you buy within Canada. Customs brokers fee of $5 for Registered Airmail and $8 for Priority Post. http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html
Japan Customs Service ¥4,500 customs clearance fee. Unknown duty fee and tax fee.
United Kingdom Customs Service- VAT payable on gifts over £36. EU customs duty payable if duty (3.5% of order) is £7 and over. England customs duty payable if items value is £18 and over.